Chapter 8

Chapter 8

1. Explain how technology has changed the learning environment.
2. What are some advantages and disadvantages of multimedia training?
3. Why would a company use a combination of face-to-face instruction and Web-based training? 4. Using the Web, further investigate any new technology discussed in Chapter 8. Find information describing the technology, hints for developing and purchasing the technology, and examples of companies marketing and/or using the technology. Include Web addresses in your summary.

1. Technology has changed the learning environment by allowing learning to become a more dynamic process. The learning environment can be expanded to include greater interaction between learners and the training content as well as between learners and the instructor. It has enabled training to be delivered to different geographical locations, to accompany trainees wherever they are at work or at home, and to be completed online using a personal computer. Technology has also increased the use of collaboration tools and web-based/e-learning training/support.

2. Multimedia training
Advantages:
· Self-paced
· Interactive
· Consistency of content
· Consistency of delivery
· Provides immediate feedback
Disadvantages:
· Expensive to develop
· Ineffective for certain training content
· May lead to trainee anxiety with using technology
· Difficult to quickly update
· Can lead to a lack of agreement on effectiveness

3. A company would use a combination of face-to-face instruction and web-based training because web-based training would allow employees to participate in training at their own pace and at a time that would be best for them. Then a company would add face-to-face instruction to help with anything that might not be clear and to get feedback on the training completed so far.

4. Lotus Notes http://www-142.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/noteshomepage?OpenDocument&cwesite=notes

the premier, integrated desktop client option for accessing business e-mail, calendars and applications on IBM Lotus Domino server. Business decision-making cycles are highly collaborative, and e-mail is only a small part of the technology solution. Think outside the in-box. Developers use this to query and manipulate XML data using the newly enhanced SQL/XML and XQuery languages. They can integrate relational and XML data within a single database with WebSphere Federation Server's new pureXML support. There are a number of ways to purchase Lotus Notes which include IBM Software online Catalog, IBM ShopzSeries, IBM Passport Advantage customer site, and by phone. Some business that use Lotus Notes include DaimlerChrysler, Wachovia, SOA, and REI.